Getting Started

How can I join Pharm Pals?

To join Pharm Pals: While on any page of the site, to the top menu and click on "Join" Enter in the username you want (e.g. If you name is John Doe you should pick "jdoe") Enter in your email A registration link will be sent to your...

Is your website safe and secure to use?

The Pharm Pals website is safe and secure. Payments are accepted with the same level of encryption that you get from a bank or financial institution. The employees at Pharm Pals never see your payment information. Only the payment processor...

What forms of payment do you accept?

We accept the following forms of payment: Visa MasterCard Discover Card Diner's Club American Express Pay Pal Pay Pal Credit All payments are encrypted upon processing, so we never see your personal financial...

How fast is your Technical Support?

Pharm Pals offers fast Technical Support. Most support requests are answered and resolved within 24 hours. To initiate a support request, go to the following link:

Do you offer volume discounts?

Pharm Pals offers volume discounts for schools, students, and businesses. Please click on the link below to learn more:

What type of courses do you offer?

Click on the link below to see a full list of all course categories:

Do you create Custom Made Training Modules for Businesses?

Pharm Pals creates Custom Made Training Modules for businesses. To request a quote, please use the link below:

What are some features of Pharm Pals?

Please click the link below for a list of features:

Do you offer Certificates of Completion for Courses?

Pharm Pals offers Certificates of Completion for Courses. Students can view their certificates in the Student Dashboard. Here is a link to the Student Dashboard:

Do you provide a Report Card or Gradebook where students can view their grades?

Pharm Pals provides a Report Card / Gradebook where students can view their grades. The gradebook is accessible on the home page of the Student Dashboard:

Where can I view my Wish List?

You can view your Wish List at the link below:

What is a "Wish List"?

A Wish List is a list of courses that you plan to take in the future. Add courses to your Wish List to bookmark them for future reference. You can view your Wish List at the link below:

Can I take notes on a course?

You can take notes on a course at any time. Each course comes with a "Notes" area where you can make and save notes. All saved notes can be found at the following link for future reference:

Where can I find my saved Notes?

Saved notes can be found at the link below for future reference:

How can I add a profile picture?

You can add a profile picture in one or more ways: If you are a Student use the link below and then click on "User Avatar" If you are an Instructor use the link below and then click...

Where is your Knowledge Database?

The Pharm Pals Knowledge Database can be found at the following link:

How can I contact Pharm Pals?

You can reach Pharm Pals in one or more of the following ways: Phone - 877.799.2351 Email - [email protected] You can also fill out the contact form on this page:

How can I change my Student Dashboard Banner photo/image?

You can change the banner image on the Student Dashboard by clicking on the camera icon on the bottom left. Then, upload the photo that you want to use instead of the one provided by default.

How can I view my past orders and purchases?

You can view your past orders and purchases by clicking on the link below. Please note that only paid purchases will show up in this area. FREE orders or orders of zero value will not show up in your order history....

Do you provide a guarantee?

At Pharm Pals, we offer a results based guarantee on national exams. To learn more or to view the list of exams, please click the link below:

I am interested in becoming an Instructor for Pharm Pals. How can I be considered for employment?

If you are interested in working for Pharm Pals or becoming an Instructor, you can do either of the following: Fill out the "Become an Instructor" form at the link below. Contact Pharm Pals at the...

Where can I find your Privacy Policy?

You can find our Privacy Policy and Terms of Use at the link below:

Where can I find your Terms of Use?

You can find our Privacy Policy and Terms of Use at the link below:

How can I ask an Instructor a Question?

Every Course on Pharm Pals has it own "Question and Answer" section. You can use this section to ask any questions you may have of your Instructor. Just click on the course overview, and you will see a section called "Q and A". You can post your...

How can I view Notes that I took specifically for a Course?

You can view Notes that you took specifically for a Course by going to the Course Overview. On the overview, you will see a section labeled "Notes". Click on it, and you will see notes that you took specifically for that course.

How do I start taking a Quiz or Exam?

To start taking a Quiz or Exam, do the following: Go to your Student Dashboard Click on Courses Click on the Course that you want to start taking the quiz for On the Course home page, scroll down to "Curriculum" Click on the...